Grande Lakes Orlando does not offer shuttle service to or from Orlando International Airport. However, our concierge will be happy to arrange taxi or Mears hired car service Please contact the concierge to assist you with transportation reservations: The Ritz-Carlton (407) 206-2400, JW Marriott (407) 206-2300.
Wireless internet is available at no charge for guests to use in the following public areas: lobby, pool, retail corridor, spa, golf clubhouse, and restaurants. Please note there is a charge for wireless internet access in guest rooms and the conference center areas. In-room enhanced high-speed internet is included in your daily resort fee.
Two cats or dogs per room are welcome at The Ritz-Carlton Orlando and JW Marriott Orlando, Grande Lakes. There is a $250 USD (+ tax) non-refundable cleaning fee per stay. Service animals are allowed at both resorts.
Yes, please submit your Florida-based organization’s request at www.grandelakes.com/donations. We do not accept any other form of request. Please note that due to the high volume of requests, we do not accept out-of-state requests.