Grande Lakes Orlando does not offer shuttle service to or from Orlando International Airport. However, our concierge will be happy to arrange taxi or Mears hired car service Please contact the concierge to assist you with transportation reservations: The Ritz-Carlton (407) 206-2400, JW Marriott (407) 206-2300.
Wireless internet is available at no charge for guests to use in the following public areas: lobby, pool, retail corridor, spa, golf clubhouse, and restaurants. Please note there is a charge for wireless internet access in guest rooms and the conference center areas. In-room enhanced high-speed internet is included in your daily resort fee.
Two cats or dogs per room are welcome at The Ritz-Carlton Orlando and JW Marriott Orlando, Grande Lakes. There is a $250 USD (+ tax) non-refundable cleaning fee per stay. Service animals are allowed at both resorts.
Daily valet parking and overnight valet parking are $54 plus tax at both hotels. Self-parking is only available at the JW Marriott at a rate of $38 plus tax per day.
Yes, please submit your Florida-based organization’s request at www.grandelakes.com/donations. We do not accept any other form of request. Please note that due to the high volume of requests, we do not accept out-of-state requests.
Yes, please use the addresses below and be sure to indicate on the package slip that the item is for a guest and the date of check-in. Incoming and outgoing guest package handling charges apply.
Incoming Handling Fees:
$10.00 per box under 50 pounds
$20.00 per box over 50 pounds
$30.00 per display box, poster, large tube, or oversized boxes.
$40.00 per display case
$100.00 per shrink wrapped pall et (pallets must be self-contained and properly sealed)
$100.00 per small wooden crate under 150 pounds
$175.00 per crate over 150 pounds
Refrigerated items $25.00 flat rate
Outgoing Handling Fees :
$10.00 per box
$15.00 per display box, poster, large tube or oversized box
