The Ritz-Carlton Orlando, Grande Lakes Members Club

Welcome to Your Members Only Webpage!
This is your one stop shop for everything member related. Check out the events calendar, access your monthly newsletter, and even make your own tee times!
Be sure to Bookmark this page so you can easily access it whenever you want!

NEW 2016 Members Club Satisfaction Survey
In order to better serve you we would like you to take the survey below! It is just 10 questions and will help us as we continue to grow and build value for our Members Club.
We THANK YOU for your continued support!

Create your own user feedback survey

Benefits Reminder:
Be sure to take advantage of all of your great member benefits and all that the property has to offer!
ALL members receive 20% savings on food, beverage, spa treatments, retail and receive complimentary fitness classes
Platinum & Golf Members: Be sure to use your cart & guest passes this year! You have 6 of each just let us know if you want to use one when checking in for your round!
Platinum & Spa Members: Relax and be sure to use your monthly spa treatments
Platinum Members: Take a staycation and use your Executive Suite stays this year!
If you have any questions about any of your Member benefits, please reach out to Courtney Hodges at or 407-393-4319.

Whisper Creek Farm: The Kitchen & The Brewery
The NEW Whisper Creek Farm: The Kitchen & Brewery are now open at The JW Marriott! Have you tried it yet?!
A desire to bring our on-site farm experience to guests brought to life Whisper Creek Farm: The Kitchen. Our culinary team showcases produce from the farm and our experience butcher staff cures meat to create delicious farm-inspired comfort food. Every menu item incorporates at least one ingredient from our on-site Whisper Creek Farm.

Our new on-site brewery is a 26-gallon nano-brewery designed to brew two seasonal ales each week. In addition, in collaboration with Florida Beer Company in Cape Canaveral, FL our team of brewers will brew our flagship 'Surplus' Honey Citrus Ale. The local honey in this beer is known as 'Surplus Honey' as it is in excess of what the bees need to survive.

Golf Course Updates:
Please Call (407)-393-4925 to reach the Golf Shop on our designated member line.

Spa Renovation Update:
We are very excited to share with you that the Fitness Center at The Ritz-Carlton Spa has completed their renovation! They now have all new state-of-the-art TechnoGym equipment! They are now offering CIZE, TRX, and Rip Training classes. Check it out today!
We are proud to announce our highly anticipated renovations that have been completed.
Pool – Resurfaced the Spa’s large outdoor lap pool. All new pool furniture has replaced pre-existing furniture. Refabricated and furnished two pre-existing cabanas. Added two new cabanas in addition to previous two. Added 4 Hawaiian Day beds. Added 6 Tahitian day beds.
Lobby – All reception furniture to be replaced by end of year. Stairwell leading to 2nd floor has been replaced with bleached oak wood.
Salon – Lounge furniture scheduled to be replaced by end of year. New manicure stations to be installed by end of year.
Locker Rooms – Replaced all hard key locks with state of the art digital locks (Men’s locker room is pending and should be completed in the upcoming weeks). Replaced wood flooring throughout both ladies and gentlemen’s locker rooms including stairwell leading up to the third floor lounge area. Re-tiled both steam rooms (Men’s steam room needs roughly another week of work to complete). Replaced men’s lounge TV with new 65inch TV. New furniture in all areas (partially arrived; should be complete by end of year.) New vanity areas for ladies locker room. New hardware in all lockers including hanging bar and hooks in lockers.
Third floor/relaxation lounge: Replaced aged carpet throughout entire third floor including lounge area and treatment rooms with bleached oak wood flooring. Replaced cabinet doors in all treatment rooms. Introduced new “living wall” in the lounge/sanctuary area. New furniture to replace all pre-existing by end of year.
Should you have any questions please contact the Spa at 407-393-4200.

Ritz Kids Renovation Update:
Have you checked out the NEW & IMPROVED Ritz Kids?! Along with our new theme and design we have developed a really amazing story that helps explain the vision! Our “lil Pioneers: will explore Old Florida through exploration and activities that include getting up close and personal with our friendly Florida wildlife critters, learning about Florida vegetation in the backyard garden, and engaging in elements of Florida history and biodiversity. We encourage guests, of all ages, to visit us during our daily open play hour from 10:30-11:30am to create a craft, meet our animals, and tour our facility! Boat rentals are available daily from 12-4pm, by reservation. Ritz Kids reservations must be made in advance by calling 407-393-4977

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